TERMS AND CONDITIONS OF THE SLAAP.PL ONLINE STORE
TABLE OF CONTENTS
- GENERAL PROVISIONS
- ELECTRONIC SERVICES IN THE ONLINE STORE
- TERMS OF ENTERING A SALE CONTRACT
- .METHODS AND DATES OF PAYMENT FOR THE PRODUCT
- COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
- . PRODUCT COMPLAINT
- NON-JUDICAL WAYS OF DEALING WITH COMPLAINTS AND SEEKING REDRESS AND THE RULES OF ACCESS TO THOSE PROCEDURES
- . RIGHT OF WITHDRAWAL
- PROVISIONS FOR ENTREPRENEURS
- . PERSONAL DATA IN THE ONLINE STORE
- FINAL PROVISIONS
- GENERAL PROVISIONS
1.1. The Online Store is available at www.slaap.pl is run by Sylwia Rajkiewicz conducting business activity under the name Opposite Sylwia Rajkiewicz entered into the Central Register and Information on Economic Activity of the Republic of Poland led by the minister responsible for the economy, having: address of the place of business and address for service: 61/20 Bażantów Street, 40-668 Katowice tax number 6161544719, National Business Registry Number 380680486 e-mail address: email@example.com, phone number:
1.2. The Terms and Conditions of Use apply to both consumers and entrepreneurs who use the Online Store 9 of the Regulation, which applies exclusively to entrepreneurs).
1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is Sylwia Rajkiewicz, Bażantów 61/20 Street, 40-668 Katowice, tax number 6161544719, National Business Registry Numbe 380680486, firstname.lastname@example.org. Personal data are processed for the purposes, in the field and based on the principles outlined in the Regulation of the Internet Store. The provision of personal data is voluntary.
1.3.1. Any person whose personal data are processed has the right to:
- request the Administrator to access personal data,
- request the Administrator to correct personal data,
- request the Administrator to delete personal data,
- request the Administrator to limit the processing of personal data,
- object to the processing of personal data,
- transfer personal data,
- lodge a complaint to the supervisory authority.
1.4.1. WORKING DAY—every day from Monday to Friday, excluding bank holiday
1.4.2 . REGISTRATION FORM - form available in the Online Store which enables creating an Account.
1.4.3 . ORDER FORM—Electronic service, an interactive form available on the Site of the Online Store that enables submitting orders, in particular by adding Products to the electronic cart, and determining the conditions of the Contract of Sale, including payment and method of delivery.
1.4.4 . CLIENT—(1) a natural person with full legal capacity, and in the cases provided for by the generally applicable rules also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted a legal capacity by the law; which has entered or intends to enter into a Contract of Sale with the Seller.
1.4.5 . CIVIL CODE-Civil Code Act of 23 April 1964. (Journal of Laws of 1964 No. 16, item. 93 as amended).
1.4.6 . ACCOUNT—Electronic Service, marked with an individual name (login) and password given by the Customer; a set of resources in the Service Provider's IT system, which collects data provided by the Customer and the information about the orders he or she placed in the Online Store.
1.4.7. NEWSLETTER—Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all users to automatically receive periodic contents of the next edition of the newsletter that contains product information, news and special offers available in the Online Store.
1.4.8 . PRODUCT—a movable property available in the Online Store which is the subject of the Sale Transaction Agreement between the Customer and the Seller.
1.4.9 . TERMS AND CONDITIONS—the terms and conditions of the Online Store.
1.4.10. ONLINE STORE—the Service Provider's online store available at the following address: www.slaap.pl on the Shop lo store platform.
1.4.11. SELLER, SERVICE PROVIDER – Sylwia Rajkiewicz conducting business activity under the name Opposite Sylwia Rajkiewicz entered into the Central Register and Information on Economic Activity of the Republic of Poland conducted by the minister competent for economy, having: address of place of business and address for service Bażantów 61/20, 40-668 Street Katowice tax number 6161544719 National Business Registry Number 380680486, e-mail address: email@example.com, phone number:
1.4.12. AGREEMENT FOR SALE—a contract of selling a Product to be concluded or concluded between the Customer and the Seller through the Online Store.
1.4.13. SERVICE USER - (1) a natural person with full legal capacity, and in the cases provided for by the generally applicable rules also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted a legal capacity by the law; which uses or intends to use the Online Service.
18.104.22.168.4.15. CONSUMER RIGHTS ACT, ACT—Act of 30 May 2014. on consumer rights (Journal of Laws of 2014, item 827 as amended).
1.4.15.ORDER—the statement of intent of the Customer expressed by filing out the Order Form and aiming to conclude the Contract of Sale with the Seller.
2. ELECTRONIC SERVICES PROVIDED BY THE
ONLINE SHOP The Online Store offers the following Electronic Services: Account, Order Form and Newsletter
2.1.1. 2.1.1. Account—the use of Account is possible after doing a total of three consecutive steps by the Customer—(1) completing the Registration Form, (2) clicking on the “Create Account” and (3) confirmating the desire to create the Account by clicking the confirmation link sent automatically to the provided e-mail address. In the Registration Form, it is necessary for the Customer to provide the following data of the Customer: name and surname/company name, address (city, postal code, country, street, street number, flat number), contact phone number, e-mail address and password. In case of Customers who are not consumers it is also necessary to provide the company name and tax identification number (NIP).
22.214.171.124. Electronic Account Service is provided free of charge for an indefinite period. The Client has the possibility, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular by e-mail to: firstname.lastname@example.org or in writing to the address: . Bażantów 61/20 Street, 40-668, Katowice.
2.1.2. Order Form - you start using the Order Form when you add the first Product to the electronic cart in the Online Store. Placing an Order follows after the execution of the total of two steps 1) after completing the Order Form and (2) clicking the field “confirm purchase” after filling the Order Form in the Online Store—until then, there is the possibility of self-modification of input data (in order to do so, follow the prompts and information available on the online store). It is necessary to provide the following information in the Order Form: name and surname/company name, address (street, house / apartment number, postcode, city, country), email address, contact phone number, as well as information regarding Contract of Sale: product(s), the number of product(s), delivery address and method, and payment method. In case of Customers who are not consumers it is also necessary to provide the company name and tax identification number (NIP).
126.96.36.199. Order Form is an Electronic Service that is provided free of charge and is disposable and terminates at the time of placing the Order through it, or upon earlier termination of placing of the Order through it by the Customer.
2.1.3. Newsletter—the Newsletter may be used after providing the e-mail address in the “Newsletter” tab and clicking the “Subscribe” field visible on the Online Store website; the consecutive editions of the Newsletter shall be sent to the provided e-mail address. You can also sign up for our newsletter by selecting the appropriate checkbox in the course of setting up the Account—with the creation of the Account the Customer is signed up for the newsletter.
188.8.131.52. 2.7. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Customer has the possibility, at any time and without giving any reason, to unsubscribe from the Newsletter (Newsletter unsubscribe) by sending an appropriate request to the Service Provider, in particular via e-mail to: email@example.com or in writing to the address: Bażantów 61/20 Street, 40-668, Katowice.
184.108.40.206. By subscribing to the Newsletter, the User agrees to receive commercial information electronically to the postal account provided at the time of Registration in accordance with the Act of 18.07.2002. no. 144, item 1204 as amended) on providing services by electronic means.
2.3. The Service Recipient is obliged to use the Internet Store in a way consistent with the law and morality, respect the personal rights and the copyrights and intellectual property of the Service Provider and third parties. The Customer is obliged to enter data consistent with the facts. The recipient is prohibited from providing unlawful content.
2.4. Complaint procedure:
2.4.1. The Service Recipient may make complains related to the provision of Electronic Services by the Service Provider, and to the operation of the Online Store (excluding complaint procedures related to the Product, which has been mentioned in sec. 6 of the Regulations), the Service Recipient may submit, for example:
2.4.2. in writing to the following address: Bażantów 61/20street, 40-668 Katowice;
2.4.3. in electronic form via e-mail to the following address: firstname.lastname@example.org;
2.4.4. In the complaint description, the Service Recipient should include: (1) the information and circumstances concerning the subject of the complaint, in particular the type and date of irregularities; (2) claims of the Service Recipient; and (3) the contact details of the Service Provider who is making the complaint—this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements listed in the previous sentence have only the form of recommendations and do not affect the effectiveness of the complaint made without the recommended description of the complaint.
2.4.5. The Service Provider shall respond to the complaint immediately, not later than 14 calendar days from the date of its submission.
3. CONDITIONS FOR CONCLUDING A
SALES CONTRACT .
3.1. Conclusion of the Sale Agreement between the Customer and the Seller occurs after placing an Order by the Customer using the Order Form in the Online Store in accordance with paragraph. 2.1.2 of the Regulation.
3.2. Product price shown in the Online Store is given in Polish zloty and includes taxes. The Customer is informed of the total price including taxes of the Product being the subject of the Order, as well as the costs of delivery (including transport, delivery and postal services charges) and other costs, and when the amount of such charges cannot be determined—of the obligation to pay them, on the pages of the Online Shop during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
3.3. The procedure of entering the Sale Agreement in the Online Store using
the Order Form
3.3,1. Conclusion of the Sale Agreement between the Customer and the Seller occurs after placing the Order by the Customer using the Order Form in the Online Store in accordance with paragraph. 2.1.2 of the Regulation.
3.3.2. The Seller, in response to the Order, immediately sends confirmation that he received the Order and began its verification. The Sale Agreement is concluded with the confirmation of the order, that is, to receive the message of the Customer mentioned. The Seller sends the Customer a confirmation of receiving of the Order, and It's accepting as well as confirmation of the Sale Agreement. Upon receipt of the above e-mail the Customer is entered into the Sale Agreement with the Seller.
3.4. Consolidating, securing, and providing the Customer with the contents of the concluded Sale Agreement occurs through (1) providing access to the Regulation on the Online Store web page, and (2) sending the Customer an e-mail referred to in point. 3.3.2. of the Rules and Regulations. The content of the Sales Agreement is additionally saved and protected in the computer system of the Online Store.
4. METHODS AND DATES OF PAYMENT FOR
THE PRODUCT The Seller provides the Customer with the following methods of payment under the Sale Agreement:
4.1.1. Cash on delivery.
4.1.2. Cash on Delivery
4.1.3. a) Payment by bank transfer to the Seller's bank account,
‘220.127.116.11 Account number: 61 1140 2004 0000 3702
4.1.4. Electronic payments and payment by payment card via the Dotpay website – possible current payment methods are specified on the Online Store's website in the payment methods tab and on the website http://www.dotpay.pl.
18.104.22.168. Settlements of credit card transactions and e-money transfers are conducted through Dotpay.pl Electronic payments and payment card are handled by:
22.214.171.124.1. Dotpay.pl – Dotpay S.A., with its registered office in Kraków, 30-552 Kraków, at Wielicka 72 Street, registered by the District Court Kraków-Śródmieście in Kraków ,11th Commercial Division of the National Court Register under number 0000296790, with tax number 634-26-61-860, tax number EU PL6342661860, REGON number 240770255 and share capital in the amount of PLN 4,000,000.00, paid in full in cash.
4.2. Payment deadline: 3 days.
4.2.1. If the Customer chooses to pay in cash upon personal collection, payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 3 calendar days of the conclusion of the Sales Agreement.
4.2.2. In case of choosing cash on delivery, Customer is required to make the payment on delivery.
5. COST, METHODS, AND DATE OF DELIVERY AND RECEIPT OF
THE PRODUCT 5.1. Delivery of the Product is available within the territory of the Republic of Poland.
5.2. Delivery of the Product to the Customer is payable, unless the Sale Agreement provides otherwise. Shipping costs of the Product (including fees for transportation, delivery and postal services) are indicated to the Customer on the Online Store web pages in the “delivery costs” tab and while placing the Order, including when the Customer expresses his or her desire to be bound by the Sale Agreement.
5.4. 5.4. The Seller provides the Customer with the following methods of delivery or receipt of the Product
: 5.4.2. Courier delivery, courier cash on delivery.
5.5. Deadline for the delivery of the Product to the Customer is up to 7 Working Days, unless in the description of the Product or when placing the Order a shorter period has been specified. In the case of Products with different delivery times, the longest of the specified deadlines is valid, which may not exceed 7 Business Days. Start of the period of Product delivery to the Customer counts as
follows: 5.5.1. If you choose the transfer payment method, electronic payment or credit card—from the day on which the bank account or settelment account is credited.
5.5.2. If the Customer chooses the method of payment on delivery—from the date of the conclusion of the Sale Agreement.
5.6. 5.6. Deadline for readiness to receive the Product- if the Customer selected a personal receipt of the Product, the product will be ready for collection by within 2 Business Days, unless in the description of the Product or when placing the Order a shorter period is given. In the case of Products with different readiness dates, the date of readiness to receive is the longest term given, which may not exceed 2 Buisness Days. The Customer will be additionally informed by the Seller about the readiness of the Product to collect by sending an appropriate e-mail to the specified Customer's email address given when placing the Order. The starting point of readiness to receive the Product by the Customer counts as
follows: 5.6.1. If you choose the transfer payment method, electronic payment or credit card—from the day on which the bank account or settlement account is credited.
5.6.2. In the case of selecting cash payment when collecting the Order in person—from the date of the conclusion of the Sale Agreement.
6. PRODUCT COMPLAINT
6.1. The basis and responsibilities of the Seller to the Customer, if the Product sold has a natural or legal flaw (warranty) are defined by the generally applicable laws, in particular the Civil Code (in particular art.
6.2. The Seller is obliged to provide the Customer with a flawless Product. Detailed information concerning the Seller's responsibility due to a defect of a Product and Customer rights are set on the Online Store web page in the “complaint of the goods” tab.
6.3. The complaint may be submitted by the Customer, for example:
6.3.1. in writing to the following address: Bażantów 61/20 Street, 40-668 Katowice;
6.3.2. in electronic form via e-mail to the following address:
email@example.com. 6.4. It is recommended that the Customer in the description of the complaint gives: (1) the information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2)a demand of the method of achieving the Product compliance with the Sale Agreement or a statement of the price reduction or withdrawal from the Sale Agreement; and (3) the contact details of the person complaining - this will facilitate and expedite the consideration of the complaint by the Seller. For this purpose, it is worth using the prepared complaint form. The requirements listed in the previous sentence have only the form of recommendations and do not affect the effectiveness of the complaint made without the recommended description of the complaint.
6.5. The Seller will reply to the Customer's complaint immediately, not later than 14 calendar days from the date of its submission. No response from the Seller within the deadline means that the Seller took the complaint to be justified.
6.6. The Customer who exercises the rights under the warranty is obliged, at the Seller's expense, to deliver the defective Product to the following address: Slaap, Bażantów 61 /20 Street, 40-668 Katowice with a note complaints e-shop.
7. NON-JUDICIAL WAYS OF DEALING WITH COMPLAINTS AND SEEKING REDRESS AND THE RULES OF ACCESS TO
THOSE PROCEDURES 7.1 Detailed information on the Buyer's (consumer's) options for extrajudicial methods of complaint and redress as well as rules of access to these procedures are available on the premises and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection the Provincial Inspectorates of the Trade Inspection and the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The Buyer (consumer) has, for example, the following possibilities of using extrajudicial means of dealing with complaints and redress: a) The customer is entitled to ask for permanent arbitration consumer court, as referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws 2001 No 4 item 25, as amended), for resolution of a dispute arising from a concluded Sales Agreement. Rules of organization and operation of permanent consumer courts of arbitration are determined by the ordinance of the Minister of Justice dated 25 September 2001, on the rules of organization and operation of permanent consumer courts of arbitration. Journal of Laws 2001, No. 113, item 1214).
7.2.2. Customer has the right to address a regional inspector of Commercial Inspection, pursuant to Art. 37 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws 2001 Dz.U. No 4 item 25, as amended), to initiate mediation proceedings on the amicable settlement of the dispute between the customer and seller. Information on the rules and mode of mediation procedure conducted by the provincial inspector of Trade Inspection is available on the premises and on the websites of the respective Provincial Inspectorates of the Trade Inspection.
7.2.3. The Customer may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of the district (city) consumer ombudsman or a social organisation whose statutory tasks include consumer protection.
the Federation of Consumers, the Association of Polish Consumers (Stowarzyszenie Konsumentów Polskich). Advice is offered by the Consumer Federation at the e-mail address firstname.lastname@example.org and by the Association of Polish Consumers under free consumer helpline 800 889
866. At http://ec.europa.eu/consumers/odr there is a platform for online dispute resolution between consumers and businessmen at EU level (ODR platform).
8. THE RIGHT OF The ODR platform is an interactive and multilingual website with a one-stop-shop for consumers and businesses seeking out-of-court dispute resolution of contractual obligations arising from an online sales or service contract.
8.1. A consumer who has concluded a contract at a distance, may, within 14 calendar days withdraw from it without giving any reason and at no cost, except the costs referred to in point. 8.8 of the Regulation. To comply with the deadline, one should send a statement before its expiry. A declaration of withdrawal from the agreement may be submitted, for example:
8.1.1. in writing to the following address: Bażantów 61/20street, 40-668 Katowice;
2.4.3. in electronic form via e-mail to the following address: email@example.com;
2.4.4. 8.2. An exemplary model withdrawal form is contained in Annex 2 to the Law on Consumer Rights and is also available at the Online Store in the "Withdrawal" tab. The consumer may use the model form, but it is not mandatory.
8.3. The period for withdrawal from the contract begins:
8.3.1. for the contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sale Agreement)—from taking the Product in the possession of the consumer or a person designated by the third party other than the carrier, in the case of a contract which: (1) includes a number of products, which are supplied separately, as a batch or in parts—from the time of taking possession of the last Product batch or piece or (2) is based on the regular supply of Products for the
time duration—from taking possession of the first of the Products;
8.4. If the Customer withdraws from a distance Agreement, the Agreement shall be considered null and void.
8.5. 8.5. Seller shall immediately, not later than 14 calendar days from the date of receipt of the consumer statement on withdrawal from the agreement, return to the consumer all made by him payments, including the cost of delivery of the Product (with the exception of the additional costs resulting from the Customer's method of delivery other than the cheapest ordinary way available in the Online Store). The merchant shall refund the payment using the same method of payment as the consumer, unless the consumer has explicitly agreed to another method of refund which does not involve any costs for him (in the case where the payment was made using a payment card, the refund will be made to the account of the card used for payment). If the Seller has not suggested that he will collect the Product from the consumer by himself, he may withhold the reimbursement payments received from the consumer to the date of receiving of the Product back, or until the consumer has supplied evidence of its return, depending on which event occurs first.
8.6 The consumer is obliged to return the Product to the Seller immediately or give it to a person authorized by the Seller to collect, not later than 14 calendar days from the date on which he withdrew from the agreement unless the Seller suggested that he will collect the Product by himself. To meet the deadline just return the Product prior to its expiration. The Consumer may return the Product to the following address: Bażantów 61/20 Street, 40-668, Katowice.
8.7. The consumer shall be liable for any loss in value of the Product resulting from using the Product beyond that necessary to establish the nature, characteristics, and functionality of the Product.
8.8. Possible costs connected with the consumer's withdrawal from the contract, which the consumer is obliged to pay:
8.8.1. If the consumer chooses a shipping method other than the cheapest shipping method available at the Online Shop, the Seller shall not be required to reimburse additional costs incurred by the consumer.
8.8.2. The Consumer bears the direct cost of returning the Product,
8.9. The consumer shall not have a right of withdrawal from a distance contract in respect of contracts
8.9.1. (1) for the provision of services, if the Seller has performed the service in full with the express consent of the consumer who was informed before the performance started that after the Seller's performance he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal; (3) in which the subject of performance is a non-refabricated product, manufactured to the consumer's specification or serving to meet his individual needs; (4) in which the subject of performance is a product that deteriorates rapidly or has a short shelf life; (5) in which the subject of the performance is a Product supplied in sealed packaging which cannot be returned after opening for health or hygienic reasons, if the packaging has been opened after delivery; (6) in which the subject of the performance is Products which after delivery, due to their nature, are inseparably combined with other things; (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which may only take place after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him/her for the purpose of carrying out urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer or delivers Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or Products; (9) where the subject matter of the supply is a sound or visual recording or computer software supplied in sealed packaging if the packaging is opened after delivery; (10) for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by means of a public auction; (12) for the provision of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services relating to leisure, entertainment, sports or cultural events, if the contract specifies the date or period of the service; (13) for the supply of digital content which is not recorded on a tangible medium if the performance has begun with the consumer's express consent before the end of the withdrawal period and after the Seller has informed the consumer of the loss of the right of with
9. PROVISIONS RELATING TO UNDERTAKINGS
9.1. . This section of the Regulations and the provisions contained in it applies only to Customers and the Service Recipients not being consumers.
9.2. . Sellers have the right to withdraw from the Sale Agreement concluded with the Customer which is not a consumer within 14 calendar days of its conclusion. Withdrawal from the Sale Agreement in this case may be effected without giving any reason and does not impose on the Customer who is not a consumer any claims against the Seller.
9.3. In the case of customers who are not consumers, the Seller has the right to restrict the available methods of payment, including the requirement of prepayment in whole or in part, regardless of the payment method choosen by the Customer and the fact of Sale Agreement conclusion.
9.4. . With the time when the Seller releases the Product to the carrier, benefits and burdens associated with the product and the risk of accidental loss or damage to the Product is transferred to the customer, who is not a consumer. In this case the Seller is not responsible for loss, defect or damage to the Product arising during transport until the time of providing the product to the Customer and the Seller is not responsible for delay in the carriage of the consignment.
9.5. In case of sending the Product to the customer by the carrier the customer who is not a consumer is obliged to examine the package in time and in the manner adopted for consignments of this kind. If he finds out that during the transport there occurred a loss or damage to the Product, he is obliged to perform all actions necessary to determine the liability of the carrier.
9.6. Pursuant to Article 558 § 1 of the Civil Code Seller's liability under the warranty for the product to the Customer who is not a consumer is excluded.
9.7. In the case of the Customers not being consumers the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending an appropriate statement to the Recipient.
9.8. The responsibility of the Service Provider / Seller in relation to the Recipient / Customer who is not a consumer, regardless of its legal basis, is limited—both in a single claim, and for any claims in total—to the amount of the price paid and delivery costs in respect of the Sales Agreement, but not more than the amount of one thousand zlotys. The Service Provider / Seller is liable, in relation to the Recipient / Customer who is not a consumer, only for typical damage predictable at the time of conclusion of the agreement and shall not be liable for loss of profit in relation to the Recipient/ Customer who is not a consumer.
9.9. Any dispute arising between the Seller / Service Provider and the Customer / Recipient who is not a consumer shall be subjected to the competent court due to the location of the head office of the Seller / Service Provider.
10. PERSONAL DATA IN THE
10.1. The administrator of personal data of the Service Recipients/Customers collected through the Online Store is the Seller – Opposite Sylwia Rajkiewicz, ul. Bażantów 61/20 Street, 40-668 Katowice, tax number 61615447197,
National Business Registry Number 380680486
10.2. Personal data of the Recipients/Customers collected by the administrator via the Online Store are collected—in accordance with the will of the Recipient/Customer—in order to implement the Sales Agreement, execute orders placed in the online store, consider any complaints and provide services electronically in the scope of maintaining the account of the person using the online store, as well as to send commercial information and newsletter electronically;
10.3. Possible recipients of personal data of the Online Store
Customers: In the case of a Customer who buys in the Online Store and chooses post or courier as the way of delivery, the Administrator shall make the Customer’s collected personal data available to the selected courier or agent performing the shipments by order of the Administrator.
10.3.2. In the case of a Customer who chooses electronic payment or card payment when using the Online Store, the Administrator makes the Customer’s collected personal data available to the selected agent handling the above payments in the Online Store.
10.4. The Service Recipient/Customer has the right to access the content of their data and rectify, delete or limit their processing. A request in this respect may be submitted, for example:
10.4.1. in writing to the following address: Bażantów 61/20 Street, 40-668 Katowice;
10.4.2. in electronic form via e-mail to the following address: firstname.lastname@example.org
Providing personal data is voluntary, but failure to provide personal data required in the Regulations necessary for the conclusion of the Sale Agreement or contract for the provision of Electronic Services results in the inability to conclude that agreement. The data necessary for the conclusion of the Sale Agreement or contract for the provision of Electronic Services are also indicated in each case on the website of an Online Store before the conclusion of the contract.
11. FINAL PROVISIONS
11.1. Agreements concluded by the Online Store are concluded in the Polish language.
11.2. Amendment to the Regulation:
11.2.1. The Service Provider reserves the right to make amendments to these Terms and Conditions for important reasons, i.e., changes in law; changes in payment and delivery methods, in so far as these changes do not affect the implementation of the provisions of these Terms and Conditions.
11.2.2 b) In the event of continuous agreements being concluded under these Terms and Conditions (e.g., provision of the Electronic Service—Account), the amended Terms and Conditions are binding on the Service Recipient, if the requirements specified in art. 384 and 384  of the Civil Code, i.e. the Customer has been properly notified of the changes and has not terminated the agreement within 14 calendar days of the date of notification. Where an amendment to these Terms and Conditions entails any new fees or an increase in the existing fess, a Client who is a consumer shall be granted the right to withdraw from the contract.
11.2.3. c) In the event of conclusion of agreements of a different nature than continuous agreements based on these Terms and Conditions (e.g. Sale's Agreement), amendments to these Terms and Conditions shall not in any way affect the acquired rights of Service Recipients/Customers who are consumers before the date of entry into force of amendments to the Terms and Conditions, in particular changes to the Terms and Conditions shall not affect orders already placed or submitted, and Sale Agreements concluded, implemented or executed.
11.3. In matters not covered by the provisions of the hereby Terms and Conditions, there are to be applied the commonly binding rules of the Polish law, in particular: the Civil Code; Act on Providing Services by Electronic Means of 18 July 2002 (Journal of Laws Dz.U. 2002 No. 144, item 1204, as amended); for Sale Agreements concluded after 25 December 2014 with Customers who are consumers—the provisions of the Act on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of applicable law.